After-sales service guarantees
The company will strictly implement the relevant communication standards, and follow the "The Consumer Protection Law of the People's Republic of China," promising to consumers is as follows:
First, the products have three commitments:
(1) To the products sold by our company, we exercises strict warranty and life-long maintenance system.
(2) To the products manufactured by our company, we promise that, if there are quality problems, we will return the goods within a year, and be responsible for replacement within two years, and be, responsible for maintenance within three years.
(3) If the product quality issues are caused by users’ improper or improper storage, it is responsible for the three years warranty, but the fees collected.
(4) In the period of these three guarantees, if the quality problem caused by the product itself, the maintenance costs of the product will be our company.
Second, after-sales service
(1) The Company is committed to the safest, most efficient mode of transport for your arrival to provide quality service.
(2) The company undertakes on a regular basis to provide the latest product information and technical support, if there are any technical problems, please call:
Customer Service Hotline:+0086-576-83986755
(3) To enable device users to quickly master the operation and maintenance of equipment, the company will provide the appropriate training.
(4) Fault response time of a working day, if quality problems occur, your can contact us by phone, fax and other forms to inform the company. The technical staff will form the problems to answer by phone, fax or web.
Third, you will not enjoy free retreat, changing, and free "three guarantees", if it is one of the following situations:
(1) Consumer due to the use, maintenance, damage caused by improper storage.
(2) The damage caused by the demolition of unauthorized moving or re-processing.
(3) No certificate and effective delivery invoices.
(4) The certificate does not match the model and product type, or altered.
(5) Due to damage caused by force majeure.
(6) There is a special explanation in the contract. |